Privacy Policy
Effective Date: May 9, 2026
Outpost X LLC (“Outpost X,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make a reservation, communicate with us, or use our services.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Payment information
- Reservation details
- Government identification when required
- Communications with us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process reservations and payments
- Provide customer support
- Send booking confirmations and updates
- Improve our website and guest experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional emails and SMS marketing communications
3. SMS & Email Marketing
By providing your phone number or email address, you consent to receive communications from Outpost X, including:
- Reservation confirmations
- Operational updates
- Promotional offers
- Marketing messages
Message and data rates may apply.
You may opt out at any time:
- SMS: Reply STOP
- Email: Click the unsubscribe link
Consent to marketing communications is not a condition of purchase.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers that help operate our business, including:
- Payment processors
- Reservation systems
- Marketing platforms
- Analytics providers
- Customer support tools
These providers may include services such as:
- Stripe
- Cloudbeds
- Klaviyo
- Postscript
- Google Analytics
- Meta/Facebook advertising tools
We may also disclose information if required by law or to protect our legal rights and safety.
5. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Improve website performance
- Analyze visitor behavior
- Personalize advertising
- Support remarketing campaigns
You may disable cookies through your browser settings, though some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as reasonably necessary for:
- Business operations
- Legal compliance
- Tax and accounting purposes
- Reservation records
- Dispute resolution
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
9. Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make a request, contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Information
Outpost X LLC
Email: info@outpostx.com
Website: https://outpostx.com