OutpostX Privacy and Cookie Use Policy


Last updated: July 21, 2026

Welcome to OutpostX ("OutpostX," "we," "us," or "our"), operated by Exotic BNBs LLC. OutpostX is a desert lodging and glamping destination. Our website and booking platform at outpost-x.com allow guests to browse, book, and reserve properties, rooms, and experiences (the "Service").

This Privacy Policy explains how we collect, use, store, share, and safeguard personal information when you visit our website, make a reservation, communicate with us, or use the Service. Providing personal information is a choice you make. While you are not legally required to provide personal information, certain information is necessary in order to complete bookings and use the Service.

We act as a data controller and are responsible for the collection and use of personal data submitted through the Service. Additional terms or policies may apply depending on how you interact with the Platform. By using our website or Service, you agree to this Privacy Policy.

If you have any questions about this Policy, please contact us at info@outpost-x.com.

1. Information We Collect

Personal Information. When you submit an inquiry, make a booking or reservation, contact customer support, opt in to SMS messaging, or register an account, we may collect personal information such as:

  • Name
  • Email address
  • Mailing and billing address
  • Mobile phone number
  • Reservation and booking details
  • Payment information
  • Government identification when required
  • Communications with us

Payment information is processed securely by third-party payment processors and is not stored directly by us.

Automatically Collected Information. When you interact with our website or Platform, we may automatically collect:

  • IP address
  • Browser type
  • Operating system and device information
  • Pages viewed and session duration
  • Referral sources
  • Booking or browsing activity
  • Cookies and tracking data

2. How We Use Your Information

We use personal information to operate and improve the Service. This includes to:

  • Process reservations and payments
  • Communicate with you about your booking or stay
  • Provide customer support
  • Send booking confirmations, reminders, and updates
  • Improve our website, functionality, and guest experience
  • Conduct analytics
  • Detect and prevent fraud, unauthorized activity, and security issues
  • Comply with legal obligations
  • Send promotional emails and SMS marketing communications

3. Email Communications

If you provide your email address, we may send you emails related to your booking, stay information, service updates, special offers, promotions, and occasional marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. Even if you unsubscribe from marketing communications, you may still receive transactional or administrative emails related to your booking, account activity, or service notifications.

4. SMS Communications

If you choose to opt in to receive SMS text messages from OutpostX, we may use your mobile phone number to send booking and reservation confirmations, stay updates and reminders, customer support communications, promotional offers, special events, abandoned booking and cart reminders, and other marketing messages related to OutpostX stays and experiences.

Consent to receive SMS messages is not a condition of any booking or purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP.

We will not share your text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.

5. Booking Activity and Abandoned Reservations

We use cookies and similar technologies to understand how visitors interact with the Platform, including to keep track of the items or reservations you begin and to detect when a booking or reservation process is started but not completed (an "abandoned" cart or booking). Booking activity may be detected through cookies, website technologies, or similar tracking tools.

This information is used to determine when to send abandoned booking and cart reminder messages, or related follow-up communications, by email or SMS, provided you have consented to receive those communications.

6. Sharing of Information

We do not sell personal information.

We may share personal information with trusted third-party service providers that help us operate and support the Service, including payment processors, reservation systems, email and messaging providers, marketing platforms, analytics services, hosting providers, and customer support tools.

These providers may include services such as Stripe, Cloudbeds, Klaviyo, Postscript, Google Analytics, and Meta/Facebook advertising tools. They are permitted to use personal information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights and safety.

We will not share your text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Platform, improve website performance, analyze usage and visitor behavior, personalize content and advertising, support remarketing campaigns, and detect abandoned bookings.

You may manage or disable cookies through your browser settings, though some website features may not function properly. You may opt out of interest-based advertising by visiting https://optout.aboutads.info/

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, including for business operations, legal compliance, tax and accounting purposes, reservation records, and dispute resolution, unless a longer retention period is required or permitted by law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate or outdated information
  • Request deletion of your personal data when it is no longer necessary
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format
  • Object to or restrict certain processing of personal data
  • Opt out of marketing communications

Requests may be submitted by contacting info@outpost-x.com.

11. GDPR Notice

We comply with the General Data Protection Regulation (GDPR). Personal data is processed based on consent, contractual necessity, or legitimate interest, depending on the context of the interaction. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

12. CCPA Notice

California residents have the right to request information about the personal information we collect, how it is used, and whether it is shared, to request deletion of their personal information, and to correct inaccurate personal information. You will not be discriminated against for exercising these rights.

We do not sell your personal information for money. However, our use of advertising and analytics tools, such as Meta/Facebook advertising and remarketing, may be considered "sharing" of personal information for cross-context behavioral (targeted) advertising under the California Privacy Rights Act (CPRA). California residents have the right to opt out of this sharing.

To opt out, you may contact us at info@outpost-x.com or use the "Do Not Sell or Share My Personal Information" link on our website, where available. We also honor Global Privacy Control (GPC) browser signals as a valid request to opt out of the sharing of your personal information.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

14. Children's Privacy

The Service is intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available through the Platform with a revised effective date. Continued use of our website or Service after updates constitutes acceptance of the revised Policy.

16. Contact Information

OutpostX, operated by Exotic BNBs LLC
Website: outpost-x.com
Email: info@outpost-x.com